Our offering per sector
Banking

Banking

Evolve into a more service-driven and profitable business model, while effectively tackling the additional demands on your banking operations and infrastructures.

Insurance

Insurance

Optimize the customer value-chain, from new customer acquisition, to cross-selling and up-selling to existing policy holders, up to the collection of premiums.

Retail

Retail

Enhance customer experience and life-time value, from new customer acquisition to increasing existing customer profitability.

Telecommunications

Telecommunications

Boost your revenues and profitability, by decreasing customer churn, delivering better customer services and gaining sustainable advantage.

Utilities

Utilities

Improve employee productivity and customer service, by optimizing your front-end and back-end processes and infrastructures.

Mellon Group of Companies

Mellon is a dynamic multinational group providing specialized solutions and services that aim to facilitate the transactions and interactions of organizations with strong consumer business ...

Our Latest News & Insights

12 Apr 2021 8 steps to improving customer communication in your customer service center

When contacting a company, customer experience (CX*) becomes more and more importan...

11 Feb 2019 Digital Transformation is a strategic imperative for financial institutions that hope to remain relevant.

At the moment, digital disruption is happening at every level in the banking indust...

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