About Mellon Bulgaria
Mellon Bulgaria was founded in 2001 in Sofia. The company provides specialized technology solutions, contact center and outsourced services to organizations with strong consumer business, such as Retail Banks, Insurance Companies, Public Utilities Companies, Telecommunications Providers and large Retailers.
Mellon Bulgaria is a subsidiary of Mellon Technologies and member of Mellon Group of Companies. One of the biggest assets of Mellon Bulgaria is the incorporation of the Group’s international know-how with the company’s local expertise and capabilities. This combination brings Mellon Bulgaria in a unique position to address the needs of its customers, enabling them to improve their market share and profitability, effectively develop and manage their physical and digital channels and introduce competitive products and services with short time to market across Bulgaria.
The two-tiered goal of Mellon Bulgaria is:
- To assist its customers secure their investments in optimizing their delivery channels by offering them open, scalable solutions that will bring them well into the future
- To enable them to focus on their business strategy by providing them outsourced services that grant them operational flexibility in terms of time, money and resources while increasing their productivity and efficiency
- Our sales consultants that will analyze your needs and offer you the most efficient and cost-effective solutions
- Technical support teams that will provide full support during installation and maintenance
- Our experienced and trained contact center agents represent our clients under the highest quality standards
- Companies can benefit from our specialized outsourced staff through the staff leasing, selection and recruiting service of our HR and BPO team
What distinguishes Mellon Bulgaria:
- The company’s management and consultants own extensive know how and proven capability offering valuable insight on the trends and developments that affect the business of its customers
- The personnel is participating in regular training sessions and gets updated on all new technological and business trends
- The company offers integrated solutions that combine the best local and international practices, to ensure that all the client engagements demonstrate significant value addition at every stage of the ‘transaction life-cycle’
- As a member of Mellon Group of Companies, Mellon Bulgaria incorporates the expertise of the different companies and the international reach of the group in its offerings to achieve optimum, cost effective results
- Mellon Bulgaria’s growth, firm cooperations and increasing client-base, prove its ability to provide a competitive advantage to its customers